At Southlake Paws, we are committed to providing a refined, reliable, and personalized customer experience. Whether you need assistance with a product, an existing order, shipping details, or general support, our team is here to help.
Email Support
service@southlakepaws.com
We typically respond within 1 business day, Monday through Friday.
Phone & Text
(214) 308-1733
Please leave a message if we are assisting another customer, and we will return your call promptly.
Support Hours
Monday – Friday
8:00 AM – 5:00 PM CST
Saturday – Sunday: Closed
Order Assistance
For the fastest service, please include your order number, the name on the order, and a brief description of how we can assist you. This allows our team to locate your order quickly and provide accurate support.