Welcome to Southlake Paws, where pets are family and quality comes first. Southlake Paws is a division of Hometown Animal Supply LLC, proudly based in Keller, Texas. We created Southlake Paws to bring pet parents a thoughtfully curated selection of products that blend style, comfort, and everyday practicality. Our mission is to offer a premium shopping experience rooted in trust, transparency, and exceptional customer care.

Southlake Paws partners with reputable supplier warehouses throughout the United States and select designer brands from around the world. This allows us to offer a diverse and constantly evolving collection of products for dogs, cats, and pet parents, ranging from everyday essentials to premium specialty items. Although some products ship directly from our carefully chosen partners, Southlake Paws remains your dedicated point of contact for every order, question, or concern.

We believe that shopping for your pet should feel enjoyable and reassuring, not complicated. That is why we focus on clear communication, accurate product details, reliable delivery expectations, and responsive customer support. Our standard delivery window for most products is eight to eleven business days, and each order includes tracking whenever it is available from the carrier or supplier. Our policies are designed to be transparent and easy to understand, ensuring every customer knows exactly what to expect at each step of the shopping experience.

Behind Southlake Paws is a team of passionate pet lovers committed to helping you find high-quality products that make life better for you and your pet. Whether you are choosing a new collar, upgrading your pet’s bed, or exploring designer items, we work hard to make sure you feel confident and supported from start to finish.

If you ever have questions or need assistance, we are here to help. You can reach us at service@southlakepaws.com or by phone or text at (214) 308-1733, Monday through Friday from 8:00 AM to 5:00 PM Central Time. We look forward to serving you and your pets with the care, honesty, and reliability you deserve.

Welcome to Southlake Paws — where style, comfort, and trusted service come together for pets and the people who love them.